Shipping & Returns

Shipping costs

We try to keep our delivery costs to a minimum.

  • We offer $9.00 flat-rate shipping within Australia
  • $14.95 Express Post shipping
  • FREE shipping on orders over $120

Delivery times

All of our clothing and accessories are in stock for immediate delivery and you should receive them within a week (unless you live in a regional area, in which case our couriers might take a bit longer to find you).

Returns

All Gaudy and Prim products are sold with a 14 day money-back guarantee. Items must be in their original packaging and must be unused and unwashed with all tags attached.  Products returned without their packaging, that have been washed or used and do not have the accompanying receipt of purchase will not be approved for refund. 

We are unable to offer a refund for earrings.

Delivery charges from Gaudy and Prim as well as the cost to return the product are not reimbursed. Once approved, returns may take up to two weeks to process.

To return goods for exchange or refund please email our Customer Service Team on hello@gaudyandprim.com.au.

Note: This policy only applies to items purchased directly from www.gaudyandprim.com.au. If you have purchased a product from another retail store, you are required to return it to that store.

Return Address

259 Smith Street
Fitzroy, Victoria 3065