Shipping & Returns
We try to keep our delivery costs to a minimum.
- We offer $12.00 flat-rate shipping within Australia
- $16.00 Express Post shipping
All of our clothing and accessories are in stock for immediate delivery and you should receive them within a week (unless you live in a regional area, in which case our couriers might take a bit longer to find you).
|The best way to track and manage your deliveries is with the Australia Post mobile app.
Get the AusPost app
Click and Collect
Need your order in a hurry? Select Local Pickup at checkout - orders are usually ready in 24 hours!
259 Smith Street, Fitzroy VIC
To receive approval for return or exchange of goods please email our Customer Service Team on firstname.lastname@example.org.
Gaudy and Prim do not offer refund for change of mind but will happily grant an online or in store credit code.
Items must be in their original packaging and must be unused and unwashed with all tags attached. Products returned without their packaging, that have been washed or used and do not have the accompanying receipt of purchase will not be approved for refund.
We reserve the right to reject any request for returns that do not comply with the conditions above or do not fall under Australian consumer law. If your return is approved but after review your package is not accepted, it will be sent back to you at your cost and a return will not be granted.
Delivery charges from Gaudy and Prim as well as the cost to return the product are not reimbursed.
Please include a return self addressed paid envelope for exchanges.
We are unable to offer a refund for earrings, socks and tights.
There is no return option or refund on Annie Sloan Chalk Paint products if bought in store or online.
Once approved, returns may take up to two weeks to process.
Note: This policy only applies to items purchased directly from www.gaudyandprim.com.au. If you have purchased a product from another retail store, you are required to return it to that store.
Reduced or sale items can not be returned or refunded if they are change of mind purchase.
Gaudy and Prim
259 Smith Street
Fitzroy, Victoria 3065